Every Shopify store loses sales to cart abandonment.
Customers browse, add items, and leave — often just a click away from checkout. Emails and retargeting ads help, but most shoppers never return on their own.
With Catana, you can recover those lost sales automatically.
Catana’s AI cart recovery system calls or messages customers in real time after they abandon their carts, answering questions, offering help, and closing the sale through natural conversation.
Why Use AI for Cart Recovery
Traditional recovery emails average around 10% conversion — because they’re slow and impersonal.
AI recovery calls, however, reach customers immediately and create real engagement.
By automating cart recovery with Catana, you can:
- Recover up to 3x more carts than email campaigns
- Reach customers within minutes of abandonment
- Overcome objections with live conversation
- Offer discounts or incentives dynamically
- Automate the entire process — no manual follow-up needed
How Catana Automates Cart Recovery
1. Detects Abandoned Carts Instantly
Catana integrates directly with your Shopify checkout data.
As soon as a customer leaves a cart behind, the AI logs the event and triggers a recovery call or chat.
2. Call Customers
Within minutes, Catana’s AI voice agent calls the customer in a friendly, human-sounding tone:
“Hi! I noticed you left a few items in your cart earlier. Would you like me to help you complete your order?”
3. Handles Objections and Questions
If the customer hesitates, Catana responds intelligently:
- “Is this product still in stock?”
- “Can I apply my discount code?”
- “When would this ship?”
The AI pulls live data from Shopify to answer immediately and accurately — just like a trained sales rep.
4. Applies Incentives Automatically
Catana can offer conditional incentives to close the sale:
“If you complete your order now, I can apply a 10% discount for you.”
These offers can be customized based on cart value, time since abandonment, or customer history.
Benefits of AI Cart Recovery for Shopify Stores
- Higher recovery rates: Voice calls outperform emails by up to 3x.
- Instant follow-ups: Contact customers within minutes, not hours.
- Personalized experience: Real conversations drive trust and urgency.
- Fully automated: Set once and recover carts on autopilot.
- Integrated with Shopify: Uses live pricing, discounts, and inventory data.
How to Enable AI Cart Recovery on Shopify
- Go to the Shopify App Store and search Catana.
- Click Add app to install Catana: AI Voice Agent for Shopify.
- Sign up or log in to your Catana account.
- Connect your store to sync checkout and customer data.
- Turn on Abandoned Cart Recovery in your dashboard.
Your AI agent will begin calling and messaging shoppers automatically after checkout drop-offs.
Final Thoughts
Abandoned carts don’t have to mean lost sales.
With Catana, your Shopify store can reach customers within minutes — not hours — using natural, human-like voice or chat. It’s the smartest, fastest way to recover lost revenue automatically.
Search Catana in the Shopify App Store to start recovering carts with AI.
