We’re excited to announce that Catana is now live on the Shopify App Store!
With this integration, you can connect your Shopify store to Catana in just minutes — no code required. Once connected, your AI agent automatically syncs products, orders, and policies to start answering customer calls and messages instantly.
This means your store can handle order tracking, refunds, returns, and product questions 24/7 — without expanding your support team.
What You Can Do with Catana + Shopify
- Answer customer calls automatically using real-time Shopify data
- Handle refunds and returns instantly through AI
- Recover abandoned carts with outbound voice calls
- Send live order updates via phone
- Provide after-hours support without hiring night shifts
Catana turns your Shopify store into a fully automated, always-on customer support system — powered by natural, human-like AI conversations.
Example Use Cases
AI Order Tracking
When a customer calls or messages asking “Where’s my order?”, Catana checks Shopify automatically and replies in seconds:
“Your order shipped yesterday and will arrive Friday.
Refund & Return Automation
Catana reviews your store’s refund policy and processes requests instantly.
“Once your package arrives, your refund will be processed automatically.”
Abandoned Cart Recovery
Catana detects checkout drop-offs and calls shoppers back automatically — answering questions, applying discounts, and helping them finish their order.
“I noticed you left a few items in your cart. Would you like me to send you a link to complete your checkout with a 10% discount?”
Get Started
You can explore the integration here: Catana on Shopify
To connect your store:
- Visit the Shopify App Store
- Search for Catana: AI Voice Agent for Shopify
- Click Add app and log in to your Catana account
- Your products, orders, and policies sync automatically
- Start automating your customer support in minutes
Why This Matters
Shopify merchants lose hours every week answering repetitive support questions — and many customers drop off after hours when no one’s available to respond.
Catana solves that instantly, giving every store a 24/7 AI support agent that never sleeps, never misses a call, and always sounds on-brand.
Start Automating Today
You can explore our Shopify integration here:
➡️ Catana on Shopify
Bring AI phone and chat automation to your store — and give every customer an instant, personal experience.
Start your free trial today and make your Shopify store speak.
