Automate refund and return inquiries with AI that understands your policies, order data, and tone of voice. Reduce support load, speed up resolutions, and deliver a consistent experience for every customer.
Start NowInstantly identify order details, eligibility, and refund options using connected store and CRM data.
Flag edge cases or high-value customers to your human team automatically for faster handling.
Respond in natural language with empathy and brand-consistent tone—no scripts required.
Track refund trends, reasons, and costs to improve policies and prevent repeat issues.
"Brands using AI refund handling reduce resolution time by 80% and cut support volume in half, without changing their workflows"
Refund inquiries in e-commerceConnect AI agents to your e-commerce stack to handle refund requests, order lookups, and policy questions, instantly and accurately.
AI agents verify order details, confirm eligibility, and initiate refunds through your platform—no waiting or manual review required.
Agents use your refund rules, product catalog, and past interactions to give precise answers and ensure customers get consistent outcomes every time.
Every refund request is logged in your CRM and synced with your order system, keeping records complete and your team informed.
Automate your most common support requests—from order tracking to refunds—so your team can focus on what matters most.
Run customer operations that can handle thousands of refund, return, and order inquiries automatically—without adding headcount.
Direct, white-glove access to our AI phone agent experts. Dedicated migration support and guidance tailored to your setup, and elevated support SLAs.
Compliant with SOC 2, GDPR, and ISO/27001 to meet your internal and external data requirements. Secure access and provisioning with SAML-based SSO.
How AI handles refund requests at scale
80%
Refunds resolved automatically
<1 min
Average response time
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