Install Catana’s AI voice assistant to answer customer calls around the clock. Handle order inquiries, returns, and refunds instantly while keeping data synced with Shopify in real time.
Start NowConnect through a secure Shopify integration and start automating calls within minutes.
Provide continuous support without scheduling or additional staffing—AI never misses a call.
Maintain your brand tone and policies with AI trained on your product and order data.
View call volume, resolution rates, and top customer intents in your Catana dashboard.
"Shopify stores using Catana’s voice AI reduce missed calls by 90% and resolve most inquiries automatically with real-time Shopify data."
AI voice automation for ShopifyCatana integrates directly with Shopify to access order, shipping, and customer data in real time. It picks up every call, identifies intent, and executes actions—resolving most inquiries without human involvement.
AI agents greet customers, identify their needs, and handle requests like order tracking and returns instantly.
Pulls live data from Shopify to verify orders, refund eligibility, and shipping updates—all without manual lookup.
Uses natural language understanding to interpret customer questions and respond conversationally, maintaining your brand tone.
Automate your most common support requests—from order tracking to refunds—so your team can focus on what matters most.
Support thousands of concurrent calls during product launches and peak seasons without adding staff. Catana ensures every conversation is accurate, secure, and synced across your systems.
Direct, white-glove access to our AI phone agent experts. Dedicated migration support and guidance tailored to your setup, and elevated support SLAs.
Compliant with SOC 2, GDPR, and ISO/27001 to meet your internal and external data requirements. Secure access and provisioning with SAML-based SSO.
How Shopify brands automate phone support
85%
Calls resolved by AI
<10 sec
Average pickup time
Join the leaders of tomorrow to future proof your customer support today.
Deploy your AI phone agents in minutes
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